Store Policy
At Quintessential Treasures, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!
Exchanges
Products may be exchanged for up to 60 days. Please note that our jewelry is handmade in small batches; therefore, it is unlikely that we ever restock the same piece. For this reason, we allow exchanges for different products. If you exchange for a product of lesser value, you will receive the difference in funds. Likewise, if you exchange for a product of greater value, we will charge the difference. We will not cover the cost of shipping.
Exceptions to Returns/Exchanges
We will not accept returns on any custom designed merchandise.
Shipping Policy
Quintessential Treasures charges a flat rate shipping fee. Tracking numbers for every order are provided. Products are packed and shipped no more than 3 business days from the date of purchase. Should you need your order expedited, please contact the store directly so we can accommodate you.